{"id":17260,"date":"2024-10-29T13:26:20","date_gmt":"2024-10-29T04:26:20","guid":{"rendered":"https:\/\/kohyoung.com\/en\/?p=17260"},"modified":"2024-10-29T13:50:06","modified_gmt":"2024-10-29T04:50:06","slug":"koh-young-earns-industrys-highest-customer-service-award-again","status":"publish","type":"post","link":"https:\/\/kohyoung.com\/en\/koh-young-earns-industrys-highest-customer-service-award-again\/","title":{"rendered":"Koh Young Earns Industry\u2019s Highest Customer Service Award Again"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"17260\" class=\"elementor elementor-17260\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41bfbcf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41bfbcf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5efa20c\" data-id=\"5efa20c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-895a0ad elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"895a0ad\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<span style=\"letter-spacing: 0.3px; font-weight: normal; font-size: 14px;\">\n<p><i>Atlanta, Georgia \u2013 <\/i>Koh Young Technology, the global leader in True 3D measurement-based inspection solutions, has beenhonored with the 2024 Service Excellence Award from Circuits Assembly\u2014marking the third time in four years the company\nhas achieved this distinction. The award is based solely on customer feedback, making it a particularly meaningful recognition\nof Koh Young\u2019s dedication to service excellence.<\/p>\n\n\n<p><span style=\"letter-spacing: 0.3px; font-weight: normal; font-size: 14px;\">Manufacturing engineers and technicians evaluated service performance across categories like dependability, responsiveness, technology, product value, integration, and overall satisfaction. Koh Young emerged as the top performer in each category, reaffirming its commitment to customer success.<\/span>\n<h4 style=\"margin-bottom: 14pt; line-height: 20.7px;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignright\" src=\"https:\/\/d19m5rauv1cd5h.cloudfront.net\/wp-content\/uploads\/2024\/10\/29111337\/%EC%A0%9C%EB%AA%A9-%EC%97%86%EB%8A%94-%EB%94%94%EC%9E%90%EC%9D%B8-4-300x200.png\" alt=\"\" width=\"300\" height=\"200\" \/><\/h4>\nIn addition to its award-winning solutions, Koh Young supports customers through a network of Demo, Application, and Training Centers across the Americas, as well as a global infrastructure designed to provide best-in-class service. The company\u2019s innovative culture drives both the development of cutting-edge inspection technologies and continuous improvement in customer support.\n\nKoh Young\u2019s approach extends beyond just providing highperformance equipment; it ensures customers maximize their production efficiency through comprehensive training, ongoing support, and regular updates. We designed the offices in Atlanta and Guadalajara specifically to enhance the customer experience, offering tailored training and support to ensure success with Koh Young\u2019s advanced solutions.\n<p style=\"margin-bottom: 14pt; line-height: 20.7px;\">Joel Scutchfield, General Manager of SMT Business Operations and Director of Sales at Koh Young America, commented, \u201cWe are honored to receive this recognition for the third time in four years. It\u2019s a testament to the dedication of our team and the trust our customers place in us. At Koh Young, we pride ourselves on delivering not only innovative technology but also the exceptional support that helps our customers succeed. This award reflects our ongoing commitment to ensuring their success, and we look forward to continuing to raise the bar in customer service.\u201d<\/p>\nWith this latest award, Koh Young solidifies its reputation as a trusted partner in the manufacturing industry, helping customers optimize productivity and reduce costs with innovative, process-driven solutions. You can find out more about Koh Young and its solutions at <strong><a href=\"https:\/\/kohyoungamerica.com\/\">www.kohyoungamerica.com<\/a><\/strong> or by visiting its global website <strong><a href=\"http:\/\/www.kohyoung.com\/\">www.kohyoung.com<\/a><\/strong>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fe50b9 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"2fe50b9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"font-size: 14px; font-weight: 400; letter-spacing: 0.3px;\">If you want to learn more about the award-winning team and our solutions, visit our website at www.kohyoungamerica.com. To learn more about how our solutions boost your quality, download these free resources from Koh Young America:<\/p>\n\n<ul>\n \t<li style=\"font-size: 14px; font-weight: 400; letter-spacing: 0.3px;\">\u00a0The Printed Circuit Assembler&#8217;s Guide to&#8230;SMT Inspection: Today, Tomorrow, and Beyond, a free eBook\n<ul>\n \t<li><a href=\"https:\/\/iconnect007.com\/my-i-connect007\/books\/inspection\/\">https:\/\/iconnect007.com\/my-i-connect007\/books\/inspection\/<\/a>\n<\/ul>\n<\/ul>\n<ul>\n \t<li style=\"font-size: 14px; font-weight: 400; letter-spacing: 0.3px;\">\u00a0The Companion Guide to\u2026SMT Inspection: Today, Tomorrow, and Beyond, a free focused eBook on AI\n<ul>\n \t<li><a href=\"https:\/\/iconnect007.com\/my-i-connect007\/books\/kycg\/\">https:\/\/iconnect007.com\/my-i-connect007\/books\/kycg\/<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n \t<li style=\"font-size: 14px; font-weight: 400; letter-spacing: 0.3px;\">\u00a0Smarter Manufacturing Enabled with Inspection Data, a free 12-part micro-series\n<ul>\n \t<li style=\"font-size: 14px; font-weight: 400; letter-spacing: 0.3px;\"><a href=\"http:\/\/iconnect007.com\/my-i-connect007\/webinars\/smarter-manufacturing-enabled-inspection-data\">http:\/\/iconnect007.com\/my-i-connect007\/webinars\/smarter-manufacturing-enabled-inspection-data<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n \t<li style=\"font-size: 14px; font-weight: 400; letter-spacing: 0.3px;\">Converting Process Data into Intelligence, a free 12-part micro-series\n<ul>\n \t<li><a href=\"https:\/\/iconnect007.com\/my-i-connect007\/webinars\/processdata\">https:\/\/iconnect007.com\/my-i-connect007\/webinars\/processdata<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b94835d elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b94835d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0<\/p><hr \/><p><strong>About Koh Young Technology<\/strong><\/p><p>Established in 2002, Koh Young revolutionized the inspection market by launching the industry\u2019s first 3D <strong><a href=\"https:\/\/kohyoung.com\/en\/solder-paste-inspection-system-spi\/\">Solder Paste Inspection<\/a><\/strong> (SPI) system using a patented dual-projection Moir\u00e9 technology. Since then, it has become the global leader in 3D measurement-based SPI and\u00a0<a href=\"https:\/\/kohyoung.com\/en\/automated-optical-inspection-system-aoi\/\" data-type=\"link\" data-id=\"https:\/\/kohyoungamerica.com\/aoi-automated-optical-inspection\/\"><em><strong>Automated Optical Inspection<\/strong><\/em><\/a>\u00a0(AOI) equipment for the electronics industry. Based on its True3D\u2122 measurement-based inspection technology, Koh Young has developed innovative inspection solutions for challenges with machined parts, press-fit and through-hole pins, conformal coatings, dispensed materials, and semiconductor packages. Through its constant innovation, Koh Young has secured over 3,700 global customers, and commands the dominant global market share position in the SPI and AOI markets with well over 23,000 machine installations. A customer-centric R&amp;D focus uses our core competencies to develop innovative solutions for new and existing markets by listening to users and researching trends and applications. From the headquarters in Korea, activities spread across the world through its global sales and support infrastructure spanning Europe, Asia, and the Americas. These regional offices ensure Koh Young stays close to the market, and more importantly, its growing user base. Learn why so many electronics manufacturers trust Koh Young for reliable inspection at our website at\u00a0<strong><a href=\"http:\/\/www.kohyoung.com\/en\/\">www.kohyoung.com<\/a><\/strong>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65bd60a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"65bd60a\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb4b8cd elementor-invisible\" data-id=\"bb4b8cd\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Atlanta, Georgia \u2013 Koh Young Technology, the global leader in True 3D measurement-based inspection solutions, has beenhonored with the 2024 Service Excellence Award from Circuits Assembly\u2014marking the third time in four years the company has achieved this distinction. The award is based solely on customer feedback, making it a particularly meaningful recognition of Koh Young\u2019s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":17261,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[51],"tags":[235,161],"class_list":["post-17260","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release","tag-235","tag-koh-young-technology"],"_links":{"self":[{"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/posts\/17260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/comments?post=17260"}],"version-history":[{"count":10,"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/posts\/17260\/revisions"}],"predecessor-version":[{"id":17273,"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/posts\/17260\/revisions\/17273"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/media\/17261"}],"wp:attachment":[{"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/media?parent=17260"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/categories?post=17260"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kohyoung.com\/en\/wp-json\/wp\/v2\/tags?post=17260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}